Privacy Policy

1. Our Commitment to Your Privacy

Our Privacy Policy explains what personally identifiable information Coursel may collect from you, how Coursel may process your personally identifiable information, how you can limit our use of your personally identifiable information, and your rights to obtain, modify, and/or delete any personally identifiable information we have collected from you.

2. Information We Collect

2.1 Information You Provide to Coursel

Coursel collects personal information when you create an account, request information about our services, or otherwise voluntarily provide such information through our platform. This may include:

• Account information (name, email address, organization)
• Training content and materials you create or upload
• Communications with our support team

2.2 Information Collected Automatically

When you use our platform, we automatically collect certain information through the interaction of your device or browser with our services. This includes:

• Device information and browser type
• Usage data and interaction with training content
• Learning progress and completion metrics
• Log data and IP addresses

2.3 Cookies

Coursel may use cookies, web beacons, or similar technologies to enhance your experience on our platform. Cookies are small data files placed on your device that help us deliver a high-quality experience, remember your preferences, and understand how you use our services.

3. How Information Is Used

When Coursel uses or processes personal data about you, we do so only as necessary to provide the services you use, with your consent, to comply with applicable law, or to fulfill other legitimate interests as described in this Policy.

3.1 Information Processed with Your Consent

Through certain actions, such as when you browse our platform or request information about our services, you provide consent for us to process information that may be personally identifiable. Wherever possible, we aim to obtain your explicit consent, for example, by asking you to agree to our use of cookies.

3.2 Legally Required Releases of Information

Coursel may be legally required to disclose your personally identifiable information if such disclosure is: (a) required by law or legal process; (b) necessary to assist law enforcement officials or government agencies; (c) necessary to investigate violations of our Terms of Service; (d) necessary to protect us from legal action or claims; and/or (e) necessary to protect the legal rights, property, or safety of our company, users, and employees.

4. Who We Share Your Information With

Coursel will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement requests from within or outside your country of residence.

Coursel shall not sell, share, or otherwise deal in any of your personal information with third parties unless you give us specific permission to do so or as required to provide our services to you.

5. Controlling Your Information

You may exercise any of the rights described in this section by sending an email to support@coursel.com. Please note that we will ask you to verify your identity before taking further action on your request. We aim to respond to all legitimate requests within one month.

5.1 Rectification of Inaccurate or Incomplete Information

You have the right to ask us to correct inaccurate or incomplete personal information concerning you.

5.2 Data Access and Portability

You have the right to request copies of your personal information held by us. You may also request copies of personal information in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

5.3 Data Retention and Erasure

We generally retain your personal information for a period of six years after your last active use of our platform (in line with legal obligations for tax, legal reporting, and auditing purposes). If you no longer want us to keep your information, you can request that we erase your personal data.

6. Retention Period for Personal Data

Except as otherwise mentioned in this Policy, we keep your personally identifiable information only for as long as required:

• To provide you with the services you have requested
• To perform or enforce a contract between us
• To continue providing a quality experience to returning users
• To comply with applicable laws
• To support a claim or defense in any legal, regulatory, or administrative proceeding

7. Limitation of Liability

You assume the sole risk of transmitting your information as it relates to the use of this platform, and for any data corruptions, intentional interceptions, intrusions, or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this platform. In no event shall we be liable for any direct, indirect, special, consequential, or monetary damages in connection with your use of this platform.

8. Changes to Our Privacy Policy

Coursel reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on our platform, so our users are always aware of what information we collect, use, and disclose.